[Resolved] Voltas — voltas- air cooler not working | |||
I bought Voltas air cooler 2 weeks ago.The air pump stopped working after 2 weeks.I called customer care 4 days ago and they said they will send a technician within 24 hrs.No one showed up till now.Called customer care multiple times regarding the same thing but all they say is they’d send a technician.Most pathetic service by Voltas truly.Never thought i’d face this much trouble for this damn cooler. Was this information helpful? | |||
May 13, 2018 Complaint marked as Resolved Technician came after 6 days and replaced the water pump with a new one.And when i asked him what took them so long he simply complained about poor salary/incentives given to their employees. Voltas customer support has been notified about the posted complaint. Verified Support May 14, 2018 Voltas Customer Care's response Dear Shashidhar Yarroju, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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