[Resolved]  Voltas — Voltas Cooler

Address:

Kolkata, West Bengal, 700052

Dear Team,

I Arvind Marda( Kolkata ), have purchased one of your products recently. VOLTAS PERSONAL COOLER 34L MODEL NO-VD-P34MH. I had bought this product from M/s. SUPER AIR CON CO. against invoice no.A384/1718 dated 09.04.17. For your kind information your cooler is not up to the mark. The cooler has many defects. It dosent give cool air in spite of putting cold water. Also the air range of the cooler is so less that to feel the air one has to stand in front of it. It makes immense noise and is totally a torture product. It is my worst product ever brought from voltas. Even one of your engineers visited my place. According to him also my cooler has defect. He has agreed to all my points. He had come against my request no. [protected]. Your engineer told that he would inform me that what step will be taken. But after he went away, I got a message that my problem has been resolved but my problem is still pending. Without completing the procedure how did you message that my problem has been resolved? Today again I contacted your customer care no. and complained regarding this incident. Request no. [protected]. Buying a cooler by paying 6600 is totally worthless. I am extremely unsatisfied with this. I have many product manufactured by Voltas but this is my worst product ever bought. I bought this product only because It was manufactured by Voltas ( Tata ), which I believe is very reliable. I would like refund and please take your product back.

Regards,
Arvind Marda.
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