[Resolved]  Voltas — voltas - installation complaint

Address:29 Tilak Gali No Sanawad Madhya Pradesh, Khargone, Madhya Pradesh, 451111

I buy new voltas ac on 20 april 2019 from sudhir music sanawad. On 21 april 2019, call from service center man force me to buy ac stand, but i asked him that i dont want stand so he asking me again and again that is necessary to buy ac stand, but when i call voltas customer care and ask that is necessary to buy ac stand or not. So she suggest me that, is not necessary to buy ac stand and now after that i call service center man then asked him that i call customer care and its shows that is not necessary to buy ac stand. After that
Voltas service center man asking me for service charge that i will give him after installation, on that time he first gave me time that i will fit ac on your home today 8 pm and i am waiting full day for him, next day i will also call again to him but they will gave me time that i will come after 1 hour to your house. It is 3rd day and now he does not accepting call, i am fully frustrated with the service provided by the authorize dealer or group o[censored]sers.

Ab ye mujhe bol raha khandwa cool franchise wala ke agar stand nahi lagwaya to 5 saal ki warranty nahi dunga aisa kya he?
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May 28, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
Voltas Customer Care's response
Dear Altamash,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 15, 2019
Voltas Customer Care's response
Dear Altamash,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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