[Resolved]  Voltas — Voltas not solve our gas leakage problem

Address:	New Delhi, Delhi
Website:	www.voltas.com

Dear Voltas Team, My register mobile no is [protected]. We purchase the Voltas spilt ac 185 ex model, 1.5 ton on 28th may 2013, after one year air conditioner is giving problem, when we contact to customer care they said technical person will come and charge 400 per visit, we said ok, than real trouble get start for us, we raise our first complaint on 25th of june 2015, technician was came and said this is the problem of gas leakage then after two days someone was come from voltas and fill the gas on ac, then after two days ac was again starts problem, cooling was nil, then again we raise the compliant and again technician come and refill our gas again on 8th july 2015, finally two month ac was going well, then after two month the ac start giving problem, again we raise a complete on 29th aug 2015 and gas was refill again on 3rd sep, 2015, and now from last 4 days ac is not cooling at all, we raise a compliant on 27th of sep, 2015, and technician come 28th of sep 2015, and said to us again this the problem of the gas leakage. Kindly tell us how can we afford the cost of re-filling the gas on ac, if the gas will not work out for more than one month, your technician persons is not well knowledgeable for this job, may be that a reason again and again we face gas leakage problem. Now its starts problem with in the month, we filled last gas on ac on 3rd sep 2015, and next of 3rd is still not come. We will not pay any single penny for repair the ac., because your team was not work well and not give us a good services. You tell us now how can we recommend the voltas ac to anyone, if we face this kind of issue again and again. Kindly solve our issue.