[Resolved]  Voltas — Voltas s 1.5 t vertis 3s premium l a/c - model # 4501153/2011

Address:683573

We bought the above a/c in 2012 from your authorized dealer at angamally, ernakulam dist., kerala. the service is being doe by newtech cool solutions

The a/c's remote started not working and we called the above service company and they repaired it in november 2014 and again in january 2015 and subsequently the remote was replaced by them. we paid for it.

In may 2016, the a/c did not work and got it repaired. again in september 2016, it was not working and the technician said its sensor not working and they took the board for repair and brought it back and charged for it. a few days it worked and again it is not working. according to the technician, the sensor again not working. i paid a good amount of money just for repairing the a/c.

I went for voltas because of its brand name but now i repent for it. i already paid a good amount of money just for repairs but the problem never ends.

I request you please find a solution for it. the complaint is repeating and i want the serving agent not to charge anything for the same complaint.
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2016
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Voltas Customer Care's response
Dear Thomas1962,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Nov 17, 2016
Voltas Customer Care's response
Dear Thomas1962,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4396
    Pending
    134
    Resolved
    3042
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information