[Resolved]  Voltas — voltas split ac again stopped cooling within 10 days of repairment of earlier complaint

Address:

Varanasi, Uttar Pradesh, 221007

This is really really frustrating and pathetic that earlier my split ac had stopped cooling and i complained about it on 6th august. My earlier complaint number was [protected]. After horrifying experience, finally it got resolved on 14th august, cooling gas had leaked due to faulty installation of my new ac. Not a week passed and again my ac stopped cooling. We were informed that careless installer service person did not fitted all parts and 2 big nut bolts remained unfitted somewhere in outdoor unit.

Now
Consumer helpline people saying they have reopened the case with the same complained number. Is it some kind of joke going on with customers?

I don't know how voltas trains their service providers or engineers, they are not qualified even to repair a ac as within 7 days of repairment and gas refilling ac again stopped cooling.

I have complained again on customer care and again have to bear the lackadaisical attitude of service man and voltas. My faith on tata brand has been completely shattered and my 42, 000 money has been completely wasted. I feel like throwing this ac on the service man, completely careless and unqualified people are filled in the service provision.