Voltas — Voltas split ac cooling problem

Address:House number 1127, Shivnagar Colony, Sidhari Sadar, Azamgarh 276001

Dear sir, As per my request number [protected] with voltas, nobody has turned up to resolve my problem. One sms was received on 2nd July 22 that their technician is on the way but nobody has come to my house. My request is being ignored by voltas. It is for your kind action please.
Thanks
Harish Chand Yadav
Mobile: [protected]
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Voltas customer support has been notified about the posted complaint.
Jul 04, 2022
Updated by Sheela11
My request number [protected] is not resolved
Verified Support
Jul 05, 2022
Voltas Customer Care's response
Dear Sheela,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Jul 05, 2022
Updated by Sheela11
As per complaint number [protected], technician visited today, during one hour running room temperature was 28 degree while setting temperature was 16 degree. They returned back without explaining anything. They aren't serious to resolve the issue. Kindly do the needful.
Harish Chand Yadav
[protected]
Jul 07, 2022
Updated by Sheela11
Regarding my complaint number [protected] I haven't received any response from voltas service centre. Even in night time the cooling effect is not satisfactory. Previous night after running three and half hours the room temperature was not comes down to 27 degree. I am not received any positive response from the voltas service centre. Kindly solve this issue as soon as possible.
Harish Chand Yadav
[protected]
Verified Support
Jul 11, 2022
Voltas Customer Care's response
Dear Sheela,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team
Jul 13, 2022
Updated by Sheela11
Dear sir, My voltas ac problem is still exists. I have not received any response from voltas service centre. They doing fraud with me. They have not visited nor they have contacted me. Voltas service centre officials only harassing me beside resolving the issue.
Complaint comments 

Comments

Ac of voltas is not working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bed and Behaviour is very rude and iresposible language with my family is very bad.Insult of my family telephonic. This is second time in last two moths when last time also service centre not call for service for 8 days .M unhappy fron ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he givre me telephone of garvit he told me at 1 o clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding raither tahn tell alie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app ur statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve ur problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEADIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMISSION AND CONSUMER CORT AND PMO OFFICE

.
URGENT AND NACESSARY
FOR JUSTICE OF FEMALE CATEGORIES OF INDIA AND SERVICE OF INDIAS NO.1 PRODUCT TATA AC
Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me

Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE

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