[Resolved] Voltas — voltas split ac service at howrah, wb by coolwave

dipankarbasu1981

Address:

Howrah, West Bengal, 711102

I have amc sogned with coolwave at howrah, wb. I have 2 split acs installed and both are malfunctioning for last 4-5 days. I already raised thos with the service provider and they promised to provide service on today, 19-june. Now today morning when i called to check the time for appountment they refused to send domeone today due to lack of technician’s availability. This is completely unacceptabke, situation in my my top floor flat is really horrible. How can voltas provide such substandard service!!! Please look into this with utmost priority.

Dipankar basu
[protected]

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Jul 28, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Voltas Customer Care's response Dear Dipankar Basu,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 27, 2018

Voltas Customer Care's response Dear Dipankar Basu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team