[Resolved]  Voltas — voltas stabilizer

Address:Missamari, Sonitpur, Assam, 784001

We have purchased a voltas stabilizer from your registered vendor mr nath m/s maa trading voltas authorised service partner opp ban theather, tezpur-784001, sonitpur assam. Mob no [protected]. Gstin no 18akapn3752c1zf on 12/09/2018. Invoice no 124 dt 12/09/2018. The stabilizer was under guarantee upto 12/09/2018. A complaint for non functioning of the same was registered with your customer care on 31 may 2019 and complaint no [protected] was provided. The vendor did not respond after numerous calls and later picked up the product for replacement. Till date no replacement has been received and the vendor does not answer the calls.
It is requested to either refund the amount (Rs 6692/-) or replaced the item immediately. Contact no of the buyer is [protected], [protected]
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Aug 25, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Voltas Customer Care's response
Dear Customer(ap71),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Sep 30, 2019
Voltas Customer Care's response
Dear Customer(ap71),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

My ac still has not been repaired after complaining so much and you people have assured to get it repaired as soon.. I have complained about it on 1 July and today is 26 July still no action is taken of.

Voltas Customer Care's response, Jul 31, 2019
Verified Support
Dear Shreya,

We have shared your remarks to our team and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

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