[Resolved]  Voltas — Voltas window air-conditioner

Address:Chennai, Tamil Nadu, 600014

I had bought voltas window air-condition in year 2014...
Feb 2016 i had logged a complaint that the ac is not working, it was told to me that there is a gas leakage and the ac was taken to voltas service centre and got back after 3 days.
Now again the same problem is come and the compressor is gone.
My question is how a compressor have gone within 2 years...
Request you to please check into it...
Please note... I have all the necessary bills with me.
Thanks
Ameeta singh
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Nov 19, 2016
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2016
Voltas Customer Care's response
Dear Ameeta1806,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Oct 17, 2016
Voltas Customer Care's response
Dear Ameeta1806,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Complaint filed 20 days before not solved till now. Senior department also not working properly.product is under AMC . Executives came and found gas leakage and said that problem will be resolved tomorrow.but no action taken against this .I am calling 3 to 4 times a day but not getting any satisfactory answers. Pls do something to this.
Voltas Customer Care's response, Oct 10, 2016
Verified Support
Dear Priyanka Ashwani Goyal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Oct 18, 2016
Verified Support
Dear Priyanka Ashwani Goyal,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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