[Resolved]  Voltas — warranty registration issue

Address:New Delhi, Delhi

I have purchased voltas 1.5 ton ac from jk electrical noida. Purchased date is[protected], invoice no - jke/18-19/359.
I was registered by using wta for 1+4 warranty extend. But i have not received any confirmation mail.

Now i want to get ac service then customer care told me your ac is out of warranty you need to pay charges. I am totally shoked.

It is not good that at the time of registration saying your registration have done and now when i want service they tell me your ac is out of warranty.

Please check the wta details and give the proper solution otherwise we will never purchased these type of tata products.

Kindly provide the solution asap.
Thanks for your cooperation.

Waiting for response...

[protected]@gmail.com
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Jul 24, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
Voltas Customer Care's response
Dear Sanjay,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 15, 2019
Voltas Customer Care's response
Dear Sanjay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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