[Resolved] Voltas — water dispenser oily smell

Encriss

from New Delhi, Delhi

Address:

122009

We are facing an issue (Oily smell and taste) with a newly bought water dispenser (1/01/2019). We have lodged complaint umpteen times but no complete solution has been delivered as of yet which resolves the issue. And we are still facing the problem. This has to be taken seriously and the product has to be replaced on an urgent basis. We have attached the invoice as well and hope voltas authorities take an immediate action.

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Apr 23, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

Voltas Customer Care's response Dear Customer(Encriss),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Feb 23, 2019

Updated by Encriss Please have this replaced ASAP.

Mar 08, 2019

Updated by Encriss No status has been updated yet

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Customer(Encriss),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team