[Resolved]  Voltas — water leakage in the indoor unit of Voltas Split AC under guarantee period.

Address:

New Delhi, Delhi

I am Lokit Prakash residing at D-5/45, street no-5, Dayalpur, Karawal Nagar Road, Delhi-110094, I have purchased a Voltas split AC (1.5 tonne) medel no-3 str 183 Exa. from the dealer M/S A.K Electronics (Add: C-131/2A, Tanki road, Bhajanpura, Delhi-53) on dated 29-04-14 vide bill invoice no- 2652 which is under guarantee period. From the begining of purchase the product, it is not working properly & it is having a water leakage from the indoor unit which causes mental harassment to me and my family in the peak days of summer season i.e. May and June. I have logged complaints many times vide complaints no-[protected] on dated 30-05-14, [protected] on dated 03-06-14, [protected] on dated 15-06-14, [protected] on dated 25-06-14. But they have not paid even a little bit action to resolve the problem and technicians came to my home on dated 04-06-14 and 16-06-14 but they did not resolve the problem properly. Therefore, it is requested to initiate the suitable steps to root out this problem entirly as soon as possible. Thanking you, Yours faithfully Lokit Prakash Mob: [protected]