[Resolved]  Voltas — Weather Guard Services

Address:

flat no:302, Sangam Residency, Alkapur township, Manikonda, hyderabad-500089

I get the gas leek complain done on 11th May 2022 Alkapuri township, Manikonda Jagir, Hyderabad. via the Voltas agency "Weather guard Service"
CALL no :[protected], for which I got a warranty of 3 months, the gas again leaked in 1 1/2 month span of time, After registering a complaint, Weather guard delayed for 1 week (SR- [protected]) and later one guy came for inspection, later they visited my place 4 time (8 persons), every time new pair of guys come and fill the gas, One person keeps blaming the earlier guys that they didn't fill and close the compressor leave properly.
Every time they come and give training to the helper how to do the service. there work is so inefficient that they blame previous team for not checking properly ( as if they were right),
Finally after 2 week of complaint and follow up with 4 visit to customer complaint today i.e on 28th July. They refused to give an updated service report mentioning todays date and 3 months of extended warranty. They keep on killing the time and want the warranty duration to be completed.

Untrained staff, un efficient equipment, ( Senior employee Razack (cell [protected], along with Afsan Ali [protected] who is a trainee) )who visited lastly says, previous visited staff has a meter which shows wrong reading, the reading which he saw in earlier visit is same as per his meter ( so silly reasoning given to customer),
Event the Weather Guard manager support his inefficient employees, says this is final and he give a verbal commitment that he will attend if any issue comes, we only give 3 months warranty. THEY ASK FOR SERVICE CHARGES FOR EVERY VISIT, THEY ARE NOT WILLING TO GIVE WARENTY FOR TODAYS WORK, THEY ARE THAT MUCH CONFIDENT ABOUT THERE INEFFICIENT WORK.
AND THE WEATHER GUARD MANAGER -[protected] ARGUES FOR NOT GIVING WARENTY FOR TODAYS WORK, (SAYS IF WE KEEP ON EXTENDING THE WARENTY WE KEEP ON ATTENDING THE SAME CUSTOMERS FOR 6 - 12 MONTHS ) SO THEY LIMIT TO 3 MONTHS, THEY DONT DO THERE WORK EFFECIENTLY IN ONE VISIT