[Resolved] Voltas — White coloured ac turned yellow

Bijohn

Address:

KOTTUPPALLY, Thuravoor P O, CHERTHALA 688532

I had register a complaint on 3rd November. And a technician visited my home. And i got a message from your end as under

"Your SR No [protected] is proposed for Cancellation, Reason: No Purchase Proof(No Payment). To stop Call [protected] or escalate to [protected]@voltas.com"

I have already submitted(attached) the orinal bill of purchase with my complaint itself.

And I am ready to produce the purchase bill. Please inform me to whom i share the bill.

It is very serious complaint for me. If there is no positive response I may register this complaint with consumer court

Please consider this as an urgent matter.

Bijohn Thomas

+1 photos

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Aug 9, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2020

Voltas Customer Care's response Dear Bijohn,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 11, 2020

Voltas Customer Care's response Dear Bijohn,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team