[Resolved] Voltas — window ac 185 ly 1.5 ton | |
Dear sir, I would like to bring your notice that i mayank parashar purchased a window ac185 ly 1.5 ton on 28 jun 2017. A. C was installed on 1 july 2017 After 12 days i encountered a problem showing error code "e1". I complained on 12 july with a complaint no [protected]. The service engineer Carried out temporary repair on sensor and installed sensor 2 days after but still showing the error, the service enginneer took the faulty ac sensor And then it took them 25 days to bring new sensor, i was without ac for so many days. And a very wrong doing on part of voltas company is Without fitting of new sensor they closed my complaint on 8 august, service personnel fitted the new part on 9 august but on the same night again The ac showing error code 'e 1'. Being a new product with soo many problem this shows that i have been given a faulty unit And also very low quality spares used by the company. I m fed up with this low quality product. Morever when i complain Again my complaint is not registered, they told that seniors will call u but i didn't receive any call. I do not want to use this product kindly replace my unit or refund my money within 7 days. Other wise i have to take legal action against your company. Please consider this as 7 days advance notice for initiating legal proceedings against company for causing me financial, Mental& physical harassment. Regds Neha mayank parashar Was this information helpful? | |
Sep 14, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Voltas Customer Care's response Dear Neha Mayank Parashar, We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly. Regards, Voltas Online Team | |
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