[Resolved]  Voltas — window ac 185 ly 1.5 ton

Dear sir,
I would like to bring your notice that i mayank parashar purchased a window ac185 ly 1.5 ton on 28 jun 2017. A. C was installed on 1 july 2017

After 12 days i encountered a problem showing error code "e1". I complained on 12 july with a complaint no [protected]. The service engineer

Carried out temporary repair on sensor and installed sensor 2 days after but still showing the error, the service enginneer took the faulty ac sensor

And then it took them 25 days to bring new sensor, i was without ac for so many days. And a very wrong doing on part of voltas company is

Without fitting of new sensor they closed my complaint on 8 august, service personnel fitted the new part on 9 august but on the same night again

The ac showing error code 'e 1'.
Being a new product with soo many problem this shows that i have been given a faulty unit
And also very low quality spares used by the company. I m fed up with this low quality product. Morever when i complain
Again my complaint is not registered, they told that seniors will call u but i didn't receive any call.

I do not want to use this product kindly replace my unit or refund my money within 7 days.
Other wise i have to take legal action against your company.

Please consider this as 7 days advance notice for initiating legal proceedings against company for causing me financial,
Mental& physical harassment.

Regds
Neha mayank parashar