[Resolved] Voltas — Window ac repairing related | |
Service request number [protected] I had registered a complaint of my air conditioner in mid of may they had provide me the service request number which has mention above. After that a technican came and told me that for repair the ac need some parts i was agree with him and agree to pay for parts then he told me that he will place the request for parts, parts will come in 7 to 8 days then he will start the air conditioner. After this he had charged me 400 rs. As visiting charge i had paid. After a long waiting period i didnt get any update from voltas then i again filed complaint in voltas they provide again request no that is [protected]. Now again a technician came and told me again the same procrdure and charge me again 400 rs. And also told me that you have complaint before but visiting charge is must. I paid again then he told me that you a. C. Will be repair in 3 to 4 days but after a long waiting period no updated from voltas. I had many time called on that numbers which had provided by voltas in which those numbers are given below 1. Area manager manoj chauhan..[protected] 2. Swift aircare...[protected] 3. Customer care...[protected] I had called many times on these numbers but nobody picked the phone. Kindly help me i had already paid 400+400 =800 service charge. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 22, 2020 Voltas Customer Care's response Dear Customer, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team | |
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