[Resolved] Voltas — Window ac unit | |
I had registered complain for window ac not cooling on 18/8/21. My complain number is [protected]. I got sms that technician will visit on 18th evening. But no one came nor did anyone call. I again called customer care on 19th. They gave me number of centre in my area to contact. The person who picked up the phone keeps saying I will send someone.. Till now no one has come. Very disappointed in the response. It would have been better if I had called a local technician. at least my problem would have been resolved immediately. Was this information helpful? | |
Oct 2, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 21, 2021 Voltas Customer Care's response Dear Neeti, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team Verified Support Aug 31, 2021 Voltas Customer Care's response Dear Neeti, Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. Regards, Voltas Online Team | |
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