[Resolved] Voltas — windows ac

[email protected]

from Delhi, Delhi

Address:

Lajpat 4, New Delhi, Delhi, 110065

Two window acs 1.5 ton were picked up from residence for repairs on 16 apr 19 for repairs, by km services, chirag delhi, new delhi.
Estimate given by service centre is that two cooling if coil coils need replacement. Cost of each coil given in estimate is rd 3800 each. It seems excessive. Will be grateful if the cost can be reviewed at corporate office.
Moreover, if coil is being replaced, old coils should also be returned to me

Ashok anand, [protected]

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May 28, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Voltas Customer Care's response Dear Ashok,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 06, 2019

Voltas Customer Care's response Dear Ashok,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team