Voltas — Windows AC

We have two Voltas AC's and both are not working from past 8-9 days. Voltas team has sent an untrained engineer who unnecessary changed a capacitor however refused to give bill and than also told that display panel is faulty. After escalating this to Voltas and continuously chasing they have again sent the engineers who confirmed that capacitor and display panel is perfectly ok its just one connector is loose that needs to be replaced and since then iam chasing voltas and sending emails but they have not yet resolved my AC's problem. In every email they just assure that they will fix but no action taken it.
Voltas technician spoiled AV by unnecessary replacing capacitor and disconnecting display panel & now they are not fixing the issue ...
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Dear Customer (prasoonv),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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