[Resolved] Voltas — worst customer care services

Kashish1225

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.myvoltas.com

Voltas has the worst customer care services i have ever seen. I purchased an air conditioner on 28th april 2018 whose pcb got damaged within one year of puchase. I filed a complaint on 28th march 2019 (Request no [protected], registered mobile no. [protected]) which was cancelled without being resolved. A new complaint was registered on 16th april 2019 (Request no.[protected]) which is again not being answered by anyone. All my requests are being postponed on every other day. The company is not at all ready to correct the defect.

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May 24, 2019

Complaint marked as Resolved

My complaint was resolved after I e-mailed them at [email protected]

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

Voltas Customer Care's response Dear Kashish,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team