[Resolved] Voltas — Worst experience ever | |||
Worst experience ever This is in reference with the request no [protected], [protected] and [protected]- The service center is not being able to solve the problem after 3 visits - the ac has also been taken to the service center for repairs but the issue still persists . Moreover my ac stopped functioning at 27 october 2020, till date the problem is not yet solved . I have already coordinated with the manager and senior field manager numerous times regarding this but my issue still persists . The technicians sent to fix the ac was not professional, he has done very shoddy work as the AC worked for only 1 hour and stopped functioning. It was informed to me that I will have to wait for one more day for it to get resolved . Till date I have made numerous calls to the service center and the customer care services and now I am fed up with calling and following up .( Kindly check the call log from my number - [protected]). The services provided by Voltas customer care and the service center has become the worst experience of my life as a customer . Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Nov 03, 2020 Voltas Customer Care's response Dear Chirag, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team | |||
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