[Resolved] Voltas — Worst service

[Resolved] Voltas — Worst service

A amits4911 from Mohali, Punjab Jun 24, 2022 Aug 22, 2022 This thread was updated on Aug 22, 2022

I purchased voltas window ac It stopped working as in cooling after 45 days I booked a complaint against it with voltas on 15 June 2022 Today is 23 June. Constantly I am calling service centre customer services Area manager Branch manager They were supposed to pick AC and return it after repairing . I agreed to pay transportation charges even I have warranty But they didn’t not pick it up Daily I have to call them up and everytime they would say yes by evening we will pick that up. I have used Lloyd etc brand never had this bad experience with India’s number one ac company. Bunch of incompetent people And their authorised centre people are so rude here in Mohali My window ac is lying down in my hall A hole in windows from where constantly pigeon and lizard and insects are entering. I feel like burning this ac and getting new one But I am poor I purchased this ac on emi through Amazon. Very poor experience of voltas ac Was this information helpful? No (1) Yes (1)
Aug 11, 2022 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 27, 2022 Voltas Customer Care's response Dear Amit, We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further. Regards, Voltas Online Team
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Comments

webfix80

Aug 22, 2022

Same issue happened again and this time they are acting up more worst.
A part was supposed to get changed which they didn’t do last time even it’s still same issue
Now it’s been 15 days
And still it’s not working and they are not fixing it

Never ever buy voltas AC
Simple recommendation for folks who don’t like incompetence shark companies.

webfix80

Aug 22, 2022

Don’t ever buy voltas AC
Pathetic product and product support

A part which needs to be replaced takes 15-20 days to come.
Is it coming from outer space
Or just starting manufacturing unit for that.
Their service centre don’t even have spare parts so that they can replace it !!

Voltas se better koe bh ac chalega
Been using AC FROM LAST 10-12 years
But it’s only last 3 months and new “voltas” ac which is problem
And yeah problem can happen it’s electric product

But they after supper is also pathetic

Make sure you all readers and buyer’s understand
Don’t buy Tata ac.
Bunch of crooks
Sitting on high tables
Mocking and fooling us.

Does TATA handle all their products like this ?