[Resolved] Voltas — Worst Support - Which damaged my product

ismeet

Address:

New Delhi, Delhi, 110018

Job No: [protected]
Bill No: 586
Date:[protected]
Service Company of Voltas - Excellent Services

During the Service of my Water Dispenser the Technician screwed up the hot water Dispenser and now I can't use it any more. After doing that he said " This would require the whole tank to be replaced" . Spoke to his Manager and manager was also not ready to take any action. I guess it better to go with the local Electricians than the people from Voltas who even dont know their own product.

Company should feel shameful with the deeds done by their support.

This is most pathetic customer service ever encountered in my life where Technician screw up customer equipment and company don't do anything about it.

Voltas should be sued in the court of law for this kind of support.

Would make sure I don't buy any equipment from Voltas and make sure i circulate the same message within my friend circle.

YOU SUPPORT REALLY SUCK !!!

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Oct 21, 2016

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Voltas Customer Care's response Dear ismeet

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team