[Resolved] Voonik — Cheating the customer

misthi baidya

from Chennai, Tamil Nadu

Address:	560103
Website:	voonik.com

Hi I ordered a saree amounting 339 and with delivery charges the total amount payable was 416 as COD but the product delivered was wrong and I initiated a return and refund in account of the total amount that is 416 but I got the actual amount of the saree as a refund excluding delivery charges which is against business and trade laws as it was the fault on seller sending me the wrong product and on the other you people are following unlawful business practices. Further to this email I have initiated a legal notice against you people. It's not a matter of mere 77₹ but you cannot cheat your customers like this.

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May 11, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2016

Voonik Tech Customer Care's response Hi Misthi,

We are sorry that you have received the wrong product.We're forwarding this case to our quality department to take appropriate action right away.Please share your order number at [protected]@voonik.com. We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

Feb 10, 2016

Updated by misthi baidya I did not got the call and delivery charges till now.