[Resolved] Voonik.com — Product not received / customer care not receive call

abhij50

from Patna, Bihar

Address:	560043
Website:	voonik.com

I have purchase a churider pice at Rs 997/- on 19/11/2015, Ref. ID/Order ID No- R[protected] by online at Voonik.com, address of the company Voonik No.5/BC-106, 1st Floor, 5th Cross, HRBR 3rd Block Bangalore North Bangalore District Karnataka India - 560043 contact No.- [protected], the product delivery date was[protected] but the product not received when I call to the customer care (above no) on[protected] the customer executive said that product not deliver due to some problem but she take initiation to sent the product by courrier on that day and assured me that the product will delivered on or before[protected]. but till date the product not receive... even when i call to the customer care the call automatic disconnect ... they are money eater ...now i am very disappointing what to do next...

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Aug 23, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2015

Voonik Tech Customer Care's response Hi Abhijit,

We sincerely apologize for the inconvenience caused to you.We try our best to deliver the product as soon as possible but unfortunately, the product which was supposed to be delivered to you was damaged during transportation.As per our telephonic conversation, we have initiated refunds for the same with Reference ID: 56700d753f3b4.It will take 6-7 business days to reflect in your bank account.We care about your grievance and looking forward to serve you again soon .

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com