[Resolved] Voonik.com — Product returned but neither the refund amount received nor the new product

taneyadas

from Hyderabad, Telangana

Address:	Burdwan, West Bengal, 713301
Website:	www.voonik.com

I had ordered a product from "voonik" [my order no. R[protected]-3 (Indian designer blue frock)[xl] and due to certain size issue decided to replace the order. On 4th aug’16. The product has been picked by the courier person. The pickup receipt no. Is[protected]. I have enclosed the pickup receipt below.
Then i have replaced the order with [xxl] size instead of[xl].
After that the customer care assistant told me that i will receive the reverse order within 10-15 days. But it has been more than a month nothing has been delivered to me and there is no response from vonik team also. Now i don't need the product anymore i just need my money back.

Never order from www.voonik.com

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Oct 11, 2016

Complaint marked as Resolved

Verified Support

Sep 07, 2016

Voonik Tech Customer Care's response Hi Taneyadas,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Rest assured, you will receive an update regarding the order status through E-mail from our team within 24-48 hours of time.Your patience is much appreciated.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.