[Resolved] Voonik.com — Refund not sent to me

yenbh64

from Durg, Chhattisgarh

Address:	Raipur, Chhattisgarh, 492001
Website:	www.voonik.com

I was purchased one top from vonik.com for Rs. 421on dt-24/12/2016 and after some problem i returned that top and request for refund they gave me 48 hours time for refund but till date i have not received my refund please help me.

Voonik executive is also not give me proper response and he says to me

( We sincerely apologize for the inconvenience caused.

We do understand that you are waiting for your refund.Our concerned team is checking with Payu team regarding the refund status.As we did not receive any update from Payu team, we request you to give us some more time.Once we receive an update from the concerned team, we will update you the same.)

But still process is pending please do the needful & oblige.

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Apr 6, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Voonik Tech Customer Care's response Dear Yen,

We notice that you have returned the product and the refund was initiated on Dec 29th 2016. Kindly check in your Bank with ARN number__: 30000863616359113421188
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik