[Resolved] Voonik — Different product received

Koney Pradeep

Address:	560036
Website:	voonik.com

Hi Team,

This is reagrding Order Number# R[protected] which got delivered yesterday.

I have ordered a J STYLE Women Cotton Scarf - Multicoloured. But to my astonishment got a different scenary scarf which is pathetic.

I am attaching both the pictures for your reference.

Please look into it and help me getting the original product which I have ordered.

Thanks in advance.

Regards,

Pradeep Koney

+2 photos

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Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2016

Voonik Tech Customer Care's response Hi Koney,

We are sorry that you have received a different product.We're forwarding this case to our quality department to take appropriate action right away.As discussed over the call, we have refunded Rs.221 today.It will take 6-7 business days to reflect in your bank account and we have refunded Rs.50 into your Voonik credits.For further queries write to us at [protected]@voonik.com so that we can resolve the issues at the at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com