[Resolved] Voonik — Dress material

Sowmya Gonuru

from Mumbai, Maharashtra

Address:	Ranga Reddy, Andhra Pradesh, 500049
Website:	voonik.com

On 30th sep I placed the order in voonik and i paid the money also but i didnt get any message till now.even i didnt get confirmation.in freecharge it is showing the order number as R[protected].I got cashback alse.i called to customer care they are saying that the order number is invalidand they are not responding properly.i want that products or atleast refund the money.

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Nov 9, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 27, 2016

simakaur's response Plz refund my money back. Product is not good

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Sowmya,

We are sorry to hear that you are unable to see the details of the order that you had placed. Please share your registered email id and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

simakaur

from Noida, Uttar Pradesh

Quality is very bad. I ordered first time in voonik . What is the refund process ? Plz I want my money back.

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Simakaur,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away. Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

khushbu karna

from Delhi, Delhi

Return the dress because it is not the correct order.the dress is different from what i received.plzzz return the dree or refund my money.

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Khushbu,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].