[Resolved] Voonik — Highly dissatisfied with the product quality | |||||
Hi, I had ordered a set of 3 JH Impex Cotton Leggings. I had ordered for medium size and the colours were Yellow, Navy Blue and Cyan. But when I actually received the order on 23rd Saturday, I was very disappointed on the following issues; 1. Instead of the color Cyan, I had received a light blue colour leggings which has no tinge of green at all. 2. The size sent to me was Yellow (XL), Navy Blue (XXL) and Light Blue (XXL). After trying them I saw that medium would have never fitted me. But the sizes of the once that you have sent are also very confusing. The Yellow one is tight, The Navy Blue one is a little loose but the Light Blue one inspite of being the same size as the Navy Blue one is fitting me perfectly.But the irony is I dont require that colour. 3. The quality of the Yellow and Navy Blue leggings is very poor. But again that of the Light Blue is comparartively better. But again, I dont require that colour. 4. The light blue leggings is of some S.S. Brands whereas the other two doesnt even have a brand tag. It is my request if you could please exchange the lot and provide me with a yellow, navy blue and cyan/ green leggings of XXL size of the S.S. Brand. I would prefer to receive a call from your end as to if this is at all possible and how do I go about. This was the first time I had ordered somtething from Voonik and it was such a disappointment that I think it is going to be the last time. This was really disaapointing and if such things continue then people would gradually start losing faith on online brands. Was this information helpful? | |||||
Aug 23, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Apr 28, 2016 Voonik Tech Customer Care's response Hi Reenia, We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away. Please share your order number at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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