[Resolved]  Voonik — Im complaining about the size guide being wrong on all jeggings

Address:400065
Website:www.voonik.com

On 16th November, I thought i would buy a pair of jeggings online since I cant seem to find any in the market nearby. I browsed through several of them like, http://www.voonik.com/recommendations/black-solid-skinny-fit-jeans-topshop-to201... http://www.voonik.com/recommendations/bhurat-s-black-cotton-jeans-bhurat-s And other jeggings too, I couldn't understand the sizes so I clicked the "size guide" option. I saw that the waist starts from 32 and the hips start from 24..I have attached the screenshot, It seems to be an obvious mistake and I dont know how can you do such mistakes. Please, its very confusing for us because no one wants the wrong size. I advise you to change it ASAP
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2016
Complaint marked as Resolved 
Verified Support
Nov 17, 2015
Voonik Tech Customer Care's response
Dear Tejasvi Nain,

We're extremely sorry for the inconvenience caused. As per the standard size chart of the product, the size guide is correct. The waist size starts from 24-26 inch and the hip size 32-34.5 inch. Please feel free to reach us at[protected] or [protected]@voonik.com for further clarification.

Thanks and Regards,
Team Voonik
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voonik Tech
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    96%
    Complaints
    839
    Pending
    0
    Resolved
    802
    Voonik Tech Phone
    +91 11 3001 7672
    +91 80 6666 7777
    Voonik Tech Address
    Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
    View all Voonik Tech contact information