[Resolved] Voonik — No sign of delivery

Annesha Ghosh

from Kolkata, West Bengal

Dec 2, 2015

Address: Kolkata, West Bengal, 700026

Website: Voonik (www.voonik.com)

I ordered a shrug on 15th Nov. My order number is : R[protected]. the delivery date was 26th Nov. Status remained as 'confirmed' and order didn't get delivered. The customer care was rude and when asked, informed the order will be delivered by today. Still no sign or change of status. When i cancelled the order, refund is as expected under 'process' which, by my experience, I know that I wont get. I want my refund immediately.

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Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2015

Voonik Tech Customer Care's response Hi Annesha Ghosh,

We are extremely sorry for the inconvenience caused to you.We are working on delivering your product at the earliest but due to unforeseen circumstances, it is possible that your order might have delayed.As you have cancelled the order refund has been initiated with Reference ID: 565ffb7e92c4c. It will take 6-7 working days to reflect in your bank account.Thanks for your patience.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com.

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Comments

dishapatel

from Mumbai, Maharashtra

Jun 28, 2016

Clothes

I ordered a kurti when i opened it was completly differnt from what i saw. i am trying from return since 1 day and there is no responce from their sides.yest i called coustomer care number she said she will get bk to in 24 hours but this also in vain... i dono what to do