[Resolved]  Voonik — No sign of delivery

Address:Kolkata, West Bengal, 700026
Website:Voonik (www.voonik.com)

I ordered a shrug on 15th Nov. My order number is : R[protected]. the delivery date was 26th Nov. Status remained as 'confirmed' and order didn't get delivered. The customer care was rude and when asked, informed the order will be delivered by today. Still no sign or change of status. When i cancelled the order, refund is as expected under 'process' which, by my experience, I know that I wont get. I want my refund immediately.
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Aug 19, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2015
Voonik Tech Customer Care's response
Hi Annesha Ghosh,

We are extremely sorry for the inconvenience caused to you.We are working on delivering your product at the earliest but due to unforeseen circumstances, it is possible that your order might have delayed.As you have cancelled the order refund has been initiated with Reference ID: 565ffb7e92c4c. It will take 6-7 working days to reflect in your bank account.Thanks for your patience.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com.
Complaint comments 



I ordered a kurti when i opened it was completly differnt from what i saw. i am trying from return since 1 day and there is no responce from their sides.yest i called coustomer care number she said she will get bk to in 24 hours but this also in vain... i dono what to do

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