[Resolved] Voonik Online Shopping — Delay of delivery

Dhanyarathesh

from Hyderabad, Telangana

Address:	Kollam, Kerala, 691305
Website:	Carevoonik.com

I purchase one hangbag (code.2959799) and one Jaipur kurti XL (code.3019932) from Voonik through online shopping by using my debit card on February 24/2016 after the transaction is successful it shows my my order no is R[protected] and mail me product will delivered within ten days but till now I didn't get it..so am so disappointed...am from punalur, Kollam dist, kerala

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Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

Voonik Tech Customer Care's response Hi Dhanyarathesh,

We regret to inform you that your order for the product ''Trendy Handybag HANDBAG-BLUCAMO[protected]'' couldn't be delivered due to certain unavoidable issues faced by our courier partner.Please treat this incident as a rare exception and we hope you will give us another chance to serve you soon.We have initiated refund, it may take up to 6-7 business days for your bank to credit the refund amount to your account.
We have also credited your Voonik account with Rs.100/- as a token of apology for cancelling the order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.