[Resolved] Voonik Online Shopping — Sling bag i ordered and received are different & customer care no. are not responding

Mapiee

from Chandigarh, Chandigarh

Address:

143001

My name is manpreet kaur. We order four products but not received one of them as per our choice. The product we order & received are totally different. So want to return back one product. But no option showing in it. Order no. Is r[protected] & invoice no. Is [protected] from mobile no.[protected]. Customer care no.[protected] & [protected] also not responding. We want to return purchases so accept the same & return our money back.

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Aug 26, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2016

Voonik Tech Customer Care's response Hi Manpreet,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.