[Resolved] Voonik — Order no.: r[protected] "pink top"

KKawal19

from Hyderabad, Telangana

Address:

Mumbai City, Maharashtra, 400033

This is with reference to my order R[protected] "Pink Top"

Its been almost 2 weeks that I have put the return request for the said top and no one till date has turned.

Issue while calling Voonik customer care at[protected]
1. I must have made atleast 5 - 6 calls and there customer executive are very unprofessional
2. Whenever I call there customer executive, they are just putting my calls on hold for almost 10 - 15 days and later the calls are getting disconnected. Is this the way they handle the call of there customers ?

I am very disappointed with Voonik services.

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Sep 7, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Voonik Tech Customer Care's response Hi Kawal,

We are sorry that you were unable to reach our customer support.We have initiated refund on March 15th with the Reference ID: 56e7c2af1c428, it may take up to 6-7 business days for your bank to credit the refund amount to your account.Reverse pick up for the product will be arranged at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.