[Resolved] Voonik — [Order R[protected]] They dont reply and no refund of my money

sidd9

from Delhi, Delhi

Address:	New Delhi, Delhi, 110024
Website:	www.voonik.com

I ordered a clothe from voonik.com through Debit card on 24 feb but they do not deliver my clothes try to message them but didn't get any reasonable response. they keep procrastinate.

I want full refund of my money.

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Mar 24, 2016

Complaint marked as Resolved

Thanks ! Problems has been solved.

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Voonik Tech Customer Care's response Hi Sidd,

We are sorry, that we had to cancel your order after keeping you on hold since “Feb 24th”. We were expecting fresh stocks of “ Sinex Blue[protected]” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have cancelled the order and have initiated refund, it may take up to 6-7 business days for your bank to credit the refund amount to your account.
We have also credited your Voonik account with Rs 100/- as a token of apology for cancelling the order.You can check out the new collection now or we will reach out as soon as the product comes back in stock.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.