[Resolved]  Voonik — Ordered saree colour mismatch

Mar 11, 2016

Voonik Tech Customer Care's response Hi Nireeksha,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We have initiated refund on March 10th, it may take up to 6-7 business days for your bank to credit the refund amount to your account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.

Apr 15, 2016

Voonik Tech Customer Care's response Hi Lakshmi,

We are very sorry that your shopping experience with Voonik was not delightful. We are working closely with our seller partners and have made few technology investments to improve the quality.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.