[Resolved] Voonik — Pickup not yet done for the return

swtsims

from Chennai, Tamil Nadu

Address:	560045
Website:	www.voonik.com

I have placed a return request for the order#[protected].i got a message regarding this request that my order will be picked up .but after that i did not get any message about the contact person to whom i will give my order to be returned.

sometimes after i got message that this return request is failed.

so many times i tried calling the customer care number but it's always showing busy.as i need to return this product within 15 days of delivery so i want the pickup should be placed as soon as possible.

i expect the contact person details like phone number or name for return of order.

please revert ASAP.

Was this information helpful?

No (0)

Yes (0)

Nov 22, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Simanjali,

We are sorry that the pick up of return package in your order id R[protected] didn't happen as per schedule.
We have taken this up on priority with our courier partners. The product will be picked within 3 business days. Our sincere apologies for the delay at our courier partners.

If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.