[Resolved] Voonik — Product is damaged and not good

Kankana mitra

Address:	Kolkata, West Bengal, R801518233-1
Website:	Voonik

Produc febric is not good. Not like pic. I want to return this product as son as possible

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Nov 25, 2016

Complaint marked as Resolved

Sep 24, 2016

Updated by Kankana mitra Product febric is not good

Sep 24, 2016

Updated by Kankana mitra Product is gd but damaged i want to return this product

Verified Support

Oct 24, 2016

Voonik Tech Customer Care's response Dear Kankana,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was processed in your Voonik credits. Since you wish to get the refund in bank account, we have initiated refund for both the products on Oct 24th 2016, As per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.