[Resolved] Voonik — R[protected] no refund received even after 30 days of returned product

vinitk1989

from Ahmedabad, Gujarat

Address:	Bangalore, Karnataka, 560045
Website:	www.voonik.com

With reference to order no r[protected], mr. Amit (Courier person from voonik) had picked up the product (R[protected] yellow cotton cambric salwar kameez[protected] on 12/03/2016. The courier person did not give any
Receipt. We had asked him multiple times to give us a receipt of the
Returned product. However, he denied giving any receipt and said that
We do not give any receipts for returned products. We could only
Manage to click a photo of form no 403, that was filled by the courier
Person who came from voonik side to take back the returned product. Now
After more than 25 days there is no update regarding the refund from
Voonik side. Moreover, there no sign of correspondence address of voonik on vooknik.com website. This is against the laws too.

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Aug 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2016

Voonik Tech Customer Care's response Hi Vinitk,

We are sorry to know that you haven't received your refund.We have initiated refund on April 14th, it may take up to 6-7 business days for your bank to credit the refund amount to your account.For further queries write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.