[Resolved] Voonik — Refund is not remitted to account even after returning the product.

apoorva kt

from Mumbai, Maharashtra

Address:	560050
Website:	www.voonik.com

I have returned the product to the executive of voonik and i received a message saying my money will be credited to my account within 24hr (This msg i have received on 4/1/16) but till now the amount is not credited. The same experience is faced by two of my friends and also we are unable to contact Customer care executive people, so guys i would suggest all voonik online shopper not to use Voonik any more for there shopping as there are may other good online shopping sites.

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Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2016

Voonik Tech Customer Care's response Hi Apoorva,

We would like to inform you that, once the return product is collected, it will be sent to our seller. When the item will reach to Seller warehouse and quality check will be successfully done, refund amount will be given into your account. (Bank/Voonik Account). It will take 7-10 working days.For further assistance write to us at [protected]@voonik.com so that we can resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com