[Resolved] Voonik — Refund not getting

Ruzina chowdhury

from Agartala, Tripura

Address:	560045
Website:	www.voonik.com

I, ruzina chowdhury, south ramnagar(west)tripura, pin=799001, I placed an order(R[protected] on 4.10.15(for 2 sarres)rs.1023/online payment by using iob debit card.i m not getting the product& cancelled the order through calling in customer care or mailing to [protected]@voonik.com, but till now refund is not getting, further i talk for my refund to customer care exceutive&send mail also, then they told they already initiated refund in my a/c on 24.10.15, &also told for checking my bank statement, send to [protected]@voonik.com, then i checked my bank statement&sending to that mail address again &again, but till now im not getting my refund, so please help me for getting my refund.

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Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2016

Voonik Tech Customer Care's response Hi Ruzina,

We would like to inform you that the refund of Rs. 1023 for the Shayona Multi Color Cotton Jute Saree[protected] and Styloce Pink Faux Georgette Saree[protected] was refunded on Oct 24th with the Reference ID: 562b7b1ab9b23. It would have reflected in your bank account by now.We request you to kindly check in bank with this ARN number- 74587915300000052164201 for the transaction details .For further clarifications write to us at [protected]@voonik.com so that we will ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com