[Resolved] Voonik — Refund not received

Gowrianand

Address:	Chennai, Tamil Nadu, 600089
Website:	www.voonik.com

My order id :r[protected]
Ordered 4 items from vonik last month and returned all 4 items under this order id due to poor fabric quality and in website its showing refund initiated for more 20 days but i didnt receive it. Tried calling customer care and i am getting standard reply that i will get it in next 48 hours but my time and mobile bill only getting waste. Help me to get my money back.

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Aug 28, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Voonik Tech Customer Care's response Hi Gowri,

We are truly sorry to know that you haven't received the refund. We have initiated refund on July 28th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.