[Resolved] Voonik — Regarding order no R[protected]

Neeraw Nishchhal

from Jaipur, Rajasthan

Address:	Bangalore, Karnataka, 226010
Website:	www.voonik.com

Order no R[protected] was nither delivered on my address nor the amount (paid in advance online) is refunding till, on app support page always replyed that "the issue is settiled in 48 hours. But after one week nothing is heard by me. All customer care reprasentative are also replied the issue is settiled in 48 hours. But after one week nothing is happen fruitful. All customer care reprasentative are only passed the time.

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Aug 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2016

Voonik Tech Customer Care's response Hi Neeraw,

We are sorry, that we had to cancel your order after keeping you on hold since “May 30th”. We were expecting fresh stocks of “ DHARMA PRODUCTION MULTI GEORGETTE HEAVY EMBROIDERED DRESS MATERIALS.[protected]” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have cancelled the order and initiated refund on June 16th, it may take up to 7-10 business days for your bank to credit the refund amount to your account.You can check out the new collection now or we will reach out as soon as product comes back in stock.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.