[Resolved] Voonik — Replacing or cancelling product.

payal014

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452002
Website:	voonik.com

For my order number "R[protected]" I got the product at 24th Feb 2016 and it is clearly written for the product that - "2 days return"

I claim to replace my product at 25th feb 2016 ( with in 2 days ).

And now I got the reply from your side that "you are not going to accept any products returned after 'Days' of delivery" !!!

If it is then either you have to provide me the link to refund or cancel my order, this is very unreliable site that I EVER seen !!!

Please take a serious action against this.

I am also attaching the screen shot for the email that I track.
PFA.

+1 photos

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Mar 6, 2016

Complaint marked as Resolved

I really appriciate with voonik team. They are really spportable. If any one want to raise a question, there is feature of 'start conversation' in mobile app, you will get the faster response.

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2016

Voonik Tech Customer Care's response Hi Payal,

We are sorry to hear that the product we sent did not match your expectations. As discussed over the call, we have refunded Rs. 500 in your Voonik account.For further queries write to us at [protected]@voonik.com.We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.