[Resolved] Voonik — Requested for refund on order no: r[protected]on july 9th but still not reflected in my bank account and no response from voonik.com

prasad.gedda

Address:	560045
Website:	www.voonik.com

I have ordered 5 items in voonik on 03 july 2016 and cancelled 3 items and got refund only for one item. From the day july 9th 2016 i'm in fought with voonik for rs.1000 and still unable to get my money. As i mentioned above i ordered 5 items in voonik with order no: r[protected] and cancelled 3 items of the same order. I got a refund of rs.675 for ethnic straight suit (Code: 3360020) and didn't got refund for white kurti (Code : 4797496) and kurti (Code: 4797500) for the same order no:r[protected]. When i ever i asked for an update i will get the following reply "we have forwarded your issue to the concerned team and we will work on your case on priority. We will update you on the status, within 48 hours."

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Oct 9, 2016

Complaint marked as Resolved

Verified Support

Sep 08, 2016

Voonik Tech Customer Care's response Hi Prasad,

We notice that the refund for the product- White Kurti[protected] was initiated on 9th July, request you to check in the bank with the Reference id- rfnd_5sLGVMVatEhcfx . If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.