[Resolved]  Voonik — Returning problem

I have purchased an order from voonik site and now while returning i am facing with problem as ur customer executive have not send me any mail through which i could send my bank details to you for further processing of returning of order no R[protected]. i have called customer executive 10 times but they are busy. now i want to know that how would i return my order on time. this is my first shooping through this site and i felt very uncomfortable with this sites response.
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Aug 22, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2015
Voonik Tech Customer Care's response
Dear Reena Aswal,

We're extremely sorry for the inconvenience you faced. As per our record we have raised the return request for you on the 5th of Oct and sent a link to your registered Email-ID with us. Please log in to voonik account with your registered Email-ID and click {http://www.voonik.com/customer_bank_details/21322/edit} on the link to and fill the bank details information. The product will be picked up in next 3-5 days and once the product will reach to warehouse, an amount of Rs.2299 will be refunded to your bank account.
Feel free to reach us at[protected] for any further clarification.

Thanks and Regards,
Team Voonik
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