[Resolved] Voonik — Size Issue

Durgadhira

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500027
Website:	Voonik.com

Hi team,

I have placed order for 2 party packs t shirts which consisted of 8 tshirts.

Out of 8 only 1 was as per the size requested by me however the other 7 are very small.

The order numbers are : r[protected]

R[protected]

I have been chasing and calling voonik customer care however no luck

Request you to keep brand and exchange them asap as i will otherwise take an action and do posting across spreading the inconvenience caused to me.

Call me @ [protected]

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Nov 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Voonik Tech Customer Care's response Dear Durgadhira,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We are sorry to inform you that we are unable to accept your return request for order ID R[protected] and R[protected]. The order were delivered to you on Sep 4th and Sep 12th and our seller has only 15 days return/exchange policy. So you have exceeded the permissible return period.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.